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FAQs

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Check Here for Answers to Commonly-Asked Questions

Will the Swimming Pool Be Open, and Is It Heated?

The pool is open from the beginning of May until the end of September and during these dates the water is heated and we aim to keep the temperature of the water at an average of around 27°C. If we have warm weather in April and October, then the water may be comfortable for swimming during those times as well (this year we had a particularly warm autumn and the pool was at 28°C well into October).

At the beginning and the end of the season we are somewhat dependant on the weather being reasonably temperate. It's an outdoor pool, and a very large body of water, so if night time temperatures are particularly chilly then the water may be cooler than average during these times. 

Do We Have a Hot Tub?

Oak Cottage, Maple Cottage, Chestnut Cottage, Cosy Cottage, and Blackberry Shepherd's Hut have their own private hot tub. 

Ash Cottage and Cherry Cottage do not have a hot tub, although Ash Cottage can also use the hot tub situated outside Oak Cottage when these two cottages are booked together.

What Is Provided in My Cottage, or the Hut?

As soon as your booking is confirmed, you'll be sent our Holiday Information pack. Please do take a minute to look at it, as it includes a list of what's provided and what you might like to bring. It also has our best suggested driving routes, particularly if you are coming from the M4. If you follow your satnav, you will not be coming on the best and easiest route. 

Are You Dog Friendly?

Yes, you can bring two dogs with you to stay in all the cottages and the shepherd's hut. There are plenty of dog friendly beaches, attractions, and restaurants in the area, as well as lovely walks on the coastal path or the Preseli Hills.

Can We Use the FootGolf Course Whenever We Like?

Our 9-hole FootGolf course is free for our guests to use at any time, from April to September.

Do You Have WiFi and Is It Free?

Yes, all guests have access to excellent free WiFi.

Is There a BBQ We Can Use?

We have several BBQs, and if one is available we can bring it to your cottage on request. We ask that you don't bring one-use disposable BBQs, for environmental and safety reasons. 

Can We Bring More Than One Car?

Yes, there is plenty of on-site parking if your party has more than one car.

Are Towels and Bed Linen Provided?

Yes, hand and bath towels are provided (you many wish to bring beach towels for hot tub and the pool) and the beds are made up for you. 

Does the Postcode Bring Us Right to the Property?

It does, we rarely hear of anyone having issues with their SatNav finding us. Our what3words is ///essential.encounter.different.

We Have an Electric Car, Where Can We Charge It?

There are several charging stations in the area, all around 10 minutes away or less. These are situated at Penrallt Garden Centre, Poppit Sands, St Dogmaels car park, and at the Tesco just outside Cardigan. 

Can We Check In Early, and/or Check Out Late?

We're happy to accommodate this where we can. It depends on what other bookings we have coming and going at the same time, so feel free to ask, and we'll let you know!

Can We Arrive Late, as We Have a Long Journey?

Yes, that's fine. We do appreciate you letting us know, so that we can make arrangements with you if necessary. 

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